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user_ce5573
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Friday, October 4th, 2024 2:57 PM

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When did NewNation become a pay channel

I went to watch NewsNation, and it says I have to pay extra to watch it. When did that start, because I watched it for free with my Xfinity Prescription yesterday?

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1 month ago

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XfinityMarcos

Official Employee

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1.9K Messages

2 months ago

This may have been related to a subscription error message that other users have reported, user_ce5573. We've had success with some troubleshooting steps, so I'd like to work with you if you're still experiencing issues. Are you able to watch all of your channel lineup, or are you getting any error messages? 

 

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user_ce5573

New Poster

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4 Messages

@XfinityMarcos​ It worked the next day, so everything is ok. 

1 month ago

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XfinityPeterH

Official Employee

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1.5K Messages

 

user_ce5573 Thank you for letting us know. Please let us know if anything changes as we are here to help. Take care! :-)

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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