That's very strange as the tigers game should be on 1253, what happens if you speak into your voice remote and say Detroit Tigers game?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
that's funny. I don't have a voice remote and don't want one. Not everyone wants the latest and greatest technology. Comcast can't even get me a large button remote any more.
I can get to 1250 then it skips to 1255. Nothing in between. It's either going to be a premium channel that I will (NOT) have to pay extra for or I'm wondering if I can't get to it because the Tigers aren't playing right now? That is what happened with my dad's AT&T Uverse cable. But he could at least get to the channel to see that "there is no programming available now".
@user_7lptic If you were already watching the Tigers last season on Bally Sports, the new channel should be included in your current plan.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I have the exact same issue! No remote that you can talk into. Older box with DVR and an LED display on the front. I spent 4 hours chatting with Xfinity assistants in India last night. They told me I needed the "More sports and more entertainment" package which was not true. I was already paying the local sports fee ($11.30) and had X1 Preferred Double Play (220+ channels). They sold me the "More Sports and More Entertainment" package, faster internet, Hulu and Disney all for the same amount I was paying. Great! As long as I get the Detroit Sportsnet. None of it worked. Not one of the 5 agents could do it and none of the packages they were trying to add took effect. Every 30-40 minutes a new guy would come on and we would start all over. "let me pull up your account...." Eventually I got to a "Tire 2" guy (whatever that is) that said that that channel wasn't available in my area. He had the latest information on it from a few day ago(!). Anyhow, I just gave up and told them to re-set my service to whatever I had before they messed around with it. It was 10:30 at night by this time so I signed off and went to bed.
I think it must be something with our old boxes. I don't want to give up my DVR and clock and channel display so I never updated. I think this is related to that somehow. Please let me know if you figure it out!
I came up with a work around! I have a smart TV (a Roku). I added the Xfinity Streaming App to it. Logged in with the access code they flash on the screen, my user name and my password and it worked! I see my full channel line up within the Xfinity Streaming App! Detroit Sportsnet is there station 1253. I don't know why I can stream it with the app but can't watch it with my set-top box (yes I have reset it a dozen times and it still isn't there) but here we are!
It isn't ideal but it beats contacting Xfinity! Hope that helps you!
I used to be able to stream the Tiger games on the Fan Duel Sports app and then logging in with my provider, Xfinity. I have the Xfinity sports package and can watch the Tigers now on channel 1253. I now cannot stream the Tigers, which needs to be done through MLB.TV, as Xfinity is not in the dropdown box, only Direct TV, Direct TV Stream, and Spectrum https://www.mlb.com/commerce/mvpd/dsn . I reached out to MLB.TV and they sent me a new link https://commerce.mlb.com/ei which has numerous other tv providers in the drop down box, including Xfinity. When I choose Xfinity, it logins in and then gives me an error code https://commerce.mlb.com/ei/return
I called MLB and they said the problem is with Xfinity and I need to contact Xfinity (also stated in the previous link provided).
XfinityPeterH
Official Employee
•
2.7K Messages
1 month ago
0
0
1225
Contributor
•
61 Messages
1 month ago
It's on channel 1253 in the Detroit area. If you have FanDuel Sports Detroit in your package you have the new channel too.
5
0
user_r4ve67
Visitor
•
3 Messages
1 month ago
I came up with a work around! I have a smart TV (a Roku). I added the Xfinity Streaming App to it. Logged in with the access code they flash on the screen, my user name and my password and it worked! I see my full channel line up within the Xfinity Streaming App! Detroit Sportsnet is there station 1253. I don't know why I can stream it with the app but can't watch it with my set-top box (yes I have reset it a dozen times and it still isn't there) but here we are!
It isn't ideal but it beats contacting Xfinity! Hope that helps you!
0
0
user_zs2avt
Visitor
•
1 Message
3 days ago
I used to be able to stream the Tiger games on the Fan Duel Sports app and then logging in with my provider, Xfinity. I have the Xfinity sports package and can watch the Tigers now on channel 1253. I now cannot stream the Tigers, which needs to be done through MLB.TV, as Xfinity is not in the dropdown box, only Direct TV, Direct TV Stream, and Spectrum https://www.mlb.com/commerce/mvpd/dsn . I reached out to MLB.TV and they sent me a new link https://commerce.mlb.com/ei which has numerous other tv providers in the drop down box, including Xfinity. When I choose Xfinity, it logins in and then gives me an error code https://commerce.mlb.com/ei/return
I called MLB and they said the problem is with Xfinity and I need to contact Xfinity (also stated in the previous link provided).
Xfinity, please help me fix this problem.
0
0