huskycentral's profile

Visitor

 • 

6 Messages

Thursday, June 11th, 2026 5:30 PM

World Cup pregame on fox realtime 4k channel 1354/1355 no atmos audio

The 4k channels set up for the World Cup games are currently showing the pregame ...and the audio is only in a 2.0 channel stereo format and NOT in ATMOS as is expected  ... what is going on? Will this be corrected soon?

Oldest First
Selected Oldest First

Visitor

 • 

6 Messages

2 days ago

I read on AVS forum that the X1 box needs to be set to "Auto" mode rather than "Expert" mode under audio settings ... once I made that change I am getting atmos audio.

Official Employee

 • 

4.4K Messages

@huskycentral Thank you for that update that you were now getting the correct Atmos audio. Is there anything additional I may assist you with today? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here