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XiD-P "not support" message
Every time we turn on the bedroom tv we get error message "not support". It's an XiD-P box. From what I've read seems like maybe a power saver function, but I don't have a "gear" icon when I hit the xfinity button on the remote to change it. Is this option somewhere else? Is there another solution??
XfinityTony
Official Employee
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1.3K Messages
2 months ago
@user_4ha2tc
Hello! Thank you for your post. Let's figure out what is going on with that box. Does the service come on after a while? Also, can you tell me how many boxes you have?
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