Visitor

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1 Message

Thursday, August 7th, 2025

$1 movie night

I’m a Platinum Rewards member here to ask why I didn’t receive the $1 Movie Night offer this month (August ‘25)?

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Expert

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112.9K Messages

22 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.6K Messages

22 days ago

 

user_8qf4jh, HI there! Thanks for taking the time to reach out. We are truly grateful for your loyalty as a Platinum Rewards member. I can understand the concern with recieving those $1 Move Night offers. You've certainly reached the right place for help. In reviewing the monthly rewards for August, I have confirmed that these rewards aren't available this month. I would happy to check on the rewards that are available for your account this month. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page.

 

Visitor

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3 Messages

That's almost the only "reward" I use. 

New Poster

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3 Messages

Same here. There is never anything else useful there even at Platinum level!! Useless!

Visitor

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2 Messages

19 days ago

Me too!  Very disappointing.  A bunch of worthless sweepstakes offers.  

Visitor

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1 Message

14 days ago

It had become almost worthless when all the newer releases went from 5.99 to 9.99 anyway.  Xfinity's reward program is a complete joke, the dollar movie night was the only reward even worth using.  On top of that my bill just keeps increasing.  

Official Employee

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2.4K Messages

 

user_g31pov Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having issues with our Rewards Program, and we'll be happy to see what we can do about your increasing bill. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary

 • Click the "Direct Message" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

  • Press Enter to send your message


 

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Visitor

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1 Message

Yup, time to move on....terrible 

Visitor

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2 Messages

4 days ago

Absolute <Edited: Language>. I can't believe this 

(edited)

Visitor

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2 Messages

4 days ago

The only reason I even look at my rewards section 

Official Employee

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3.1K Messages

Thank you for sharing that you look forward to the $1 movie nights, user_97t156. From my understanding, the Xfinity Rewards team is working on the movie Rewards and we hope to see that brought back again soon. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

2 days ago

Xfinity used to offer a $1.00 movie rental up to $5.99 once per week for Platinum rewards members and we used it often and then they dropped it to once every month and now for the month of August they took that away as well.  It was the only reward my family ever used other than a few good freebies at the beginning of the rewards program.  We don’t want or need useless sweepstakes offers that fill up our email addresses with useless spam after those companies sell our email address domains to other companies soliciting useless offers we are not interested in.  So yes, i agree with the comments from others that it’s no longer worthwhile.  Not even worth signing in anymore.  

Official Employee

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2.1K Messages

Hey @user_wbgra0. Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to visit and leave your feedback regarding the $1 movie rental. Having that option was amazing as it allowed me to watch new movies and a quick and easy date night.

Currently, we are no longer offering that specific Xfinity Reward or have details if it may return in the future.  

We do have some other awesome rewards coming such as Call of Duty video game beta access, recently had some gift cards available from retailers such as Gamestop, discounts, and more. 

We appreciate you being a part of our Xfinity community and will be sure to pass along your feedback. You never know, it can be added again in the future.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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