Visitor

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1 Message

09/19/2026 6:41 PM

1 tb internet for $50

As a diamond member, I want 1tb internet for $50 as being offered to others - or I will switch to fios or t mobile - respond within 5 days

[Edited: "Personal Information"]

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Expert

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121.3K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.2K Messages

2 days ago

Good morning user_18rzvb. We are happy to help explore some options. Please keep in mind that we always aim to keep your personal information private, and as these forums has millions of visitors, please only share personal information with our team in a private direct message setting. We would never want to lose a valued member of the Xfinity family. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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