Visitor
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4 Messages
1g promotion
I try to get the new promotion 1g for 50 dollars they told me it for new customers. To bad they don't customers that been with them for 18 years. Going to switch to brightspeed once it come s to my area
Visitor
•
4 Messages
I try to get the new promotion 1g for 50 dollars they told me it for new customers. To bad they don't customers that been with them for 18 years. Going to switch to brightspeed once it come s to my area
EG
Expert
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116.4K Messages
8 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBradM
Official Employee
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1.2K Messages
8 days ago
@user_bd83cf That promotion expired on 2/22 and is no longer being offered to anyone. Our team would love the opportunity to cover your accounts current options and promotions. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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