Visitor

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2 Messages

Saturday, January 17th, 2026 5:38 AM

200 visa gift card

Been getting the run Around for months every agent telling me something different 

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Official Employee

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616 Messages

16 days ago

Good morning @user_i27i4w, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the gift card, but you have come to the right place for assistance with this. What is the problem you are having with the gift card? If you have not received the card, have you checked the status of the card on the Xfinity incentive tracker?

Visitor

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2 Messages

I did that nothing I called on the 10th they told me 7days still nothing I have been waiting over 90 days [Edited: "All Caps"]

(edited)

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