1 Message
2fA wont turn off!
When I hit "TURN OFF" 2FA, the button just spins and then stops. It won't turn off 2Fa. Can you guys please fix that? Thanks
1 Message
When I hit "TURN OFF" 2FA, the button just spins and then stops. It won't turn off 2Fa. Can you guys please fix that? Thanks
XfinityTony
Official Employee
•
1K Messages
4 days ago
@user_3bvqoi, hello! Thank you for your post! Are you doing this while connected to an Xfinity Gateway? If so, can you try rebooting the gateway and trying again?
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