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user_ev9euu
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Thursday, June 26th, 2025 4:03 PM

$75 COLLECTION?????

I have never missed a payment in my life. I used you guys for WiFi for two years at my apartment in Quincy over 2 years ago. I just learned today you [Edit: Language] sent me to collections. My credit is shot. I was a 770 I’m now a 630 because of you [Edit: Language] I personally went into xfinitty gave back my router made my last payment and was told I was all set. Fix this now. 

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6 days ago

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XfinityJosephA

Official Employee

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1.8K Messages

6 days ago

 

user_ev9euu we can help you by taking a closer look at the closed account. When you have a moment send us a direct message so we can review the account and billing details. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

 

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