A call from a supervisor

Question

I was on chat with your people for 4 hours this morning causing me to have three or four seizures and nobody can answer a simple question for me I want to call back from a supervisor I'm tired of typing all this [Edited: 'Language'] and when nobody's listening to me

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityEmilyB · Answer

user_6cb844 Welcome to our community forum! Thank you for reaching out so we can answer any questions you have about your Xfinity service. I apologize for the experience you had over chat and I'll do everything in my power to help you find the best resolution. You are in great hands with my team and we will stick with you here until your concerns are fully cared for. What can I do for you today?

Customer Service

user_6cb844

A call from a supervisor

EG

XfinityEmilyB

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