Visitor
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2 Messages
ABC channels
When will ABC channels return? I will be switching to another cable, internet, and phone company if they do not return. I have been a valuable, loyal customer for over 20 years. This is a horrible decision and you will lose many, many customers.
XfinityVictor
Official Employee
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2.1K Messages
1 day ago
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Again
Expert
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33.9K Messages
1 day ago
@user_3ulwm1
Are you seeing a banner on your tv about Comcast being in negotiation with ABC? If so, you'll just have to wait it out. They will eventually come to an agreement and your ABC channels will return.
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user_nzdtvv
Visitor
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1 Message
1 day ago
Unreal! As much as we pay. They wonder why they lose so many customers! This is disgusting. Time to cut the cable!!!
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user_u13u68
Visitor
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4 Messages
15 hours ago
until they bring back ABC we should be given free access to Hulu
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user_rb31vf
Visitor
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2 Messages
5 hours ago
I am super upset. We also have been a local Comcast/Xfinity customer for years and now don't get to watch our favorite channel - ABC. I want a credit. You charge exorbitant fees and just charged me $102 two days ago. I want my money back!
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user_xcbp7m
Visitor
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1 Message
1 hour ago
Absolutely ridiculous. Xfinity prices are already exorbitant and they’ve got an AI chatbot in here telling us it understands our frustration and we should feel free to hook up an antennae like it was 1985. Like, what?? Lol 😂
In an era when cable is becoming less and less necessary to access the content we’re looking for, y’all should be working EXTRA hard to keep customers happy — not committing unforced errors like this and blaming it on whatever entity (in this case Scripps, I guess?) you’re beefing with.
At the end of the day your customers are the ones feeling the squeeze, and we are angry. We see your greed. We do not forgive, and we do not forget.
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user_as1nh0
Visitor
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1 Message
45 minutes ago
I’m a Michigan customer and lost ABC if it doesn’t come back soon you will lose a customer and many more.
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