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Tuesday, April 1st, 2025 10:55 PM

Able to log in, however Xfinity keeps logging me out and unable to access email or mobile information. Getting an outage note from Xfinity

Hi to Xfinity,

For the past 4 days I have been able to log in and then the Xfinity system automatically logs me out. Can't access my email or any of my mobile information. The message from Xfinity says:

'We are currently experiencing an outage and technical difficulties. Account functionality may be limited at this time. Thanks for your patience while we figure it out."

What is happening, this has been going on for over 4 days.?

Official Employee

 • 

1.2K Messages

10 days ago

 

user_47cboo Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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