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user_y7yxus
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Thursday, May 28th, 2026 6:29 PM

Access Xfinity reward

This week’s reward included a code to an Amazon bookshelf. I successfully redeemed the reward and copied the code. However, my account does not show I redeemed the award, so I cannot access the correct link to input the code on Amazon. Can the link be shared?

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23 days ago

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XfinityEmilyB

Official Employee

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2.9K Messages

23 days ago

 

user_y7yxus Thank you for reaching out so we can help you redeem your Xfinity Reward! Check out details here: https://www.xfinity.com/membership. I love to see my members taking advantage of perks and discounts that you earned and deserve to enjoy :).
I'll meet you in a private thread so we can collect your account information and figure this out together. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution. 

 

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