user_nis5bb, Thank you for reaching out to Xfinity Support. I would be happy to help.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary.
• Click the "Direct Message” icon (upper right corner of this page).
• Click the "New message" (pencil and paper) icon.
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.
• Type your message in the text area near the bottom of the window.
Thanks again for working with my team to handle the account cancellation. If anything changes in the future, please keep us in mind. Feel free to create a new post in the future if you have any other questions as well. My team and community are always here to help.
XfinityAngie
Official Employee
•
2.7K Messages
25 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary.
• Click the "Direct Message” icon (upper right corner of this page).
• Click the "New message" (pencil and paper) icon.
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.
• Type your message in the text area near the bottom of the window.
• Press Enter to send your message.
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XfinityThomasD
Official Employee
•
1.8K Messages
25 days ago
Thanks again for working with my team to handle the account cancellation. If anything changes in the future, please keep us in mind. Feel free to create a new post in the future if you have any other questions as well. My team and community are always here to help.
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