Account no longer active

Hello and welcome to Comcast @user_zzov0k. I am sorry to hear you are having troubles with your Account. You are in the right place and we are happy to assist you today.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

To all experiencing the same issue, I just went through an hour long upselling process with customer service to get service restored. As it was explained to me, Xfinity/Comcast from time to time likes to change their terms and conditions of service, and will disconnect customers in order to get them to reactivate through their revised terms. In my case, after refusing upgraded speed and additional mobile lines, I ended up with the same exact plan, so what exactly changed in the terms and conditions, I have zero idea. Anyway, hope this helps others in the same situation.