Visitor
•
1 Message
Account ownership change
Hey,
I am moving to another address and would like to transfer my Xfinity plan to another person living at my old address ([EDIT: personal information]). How can I do this online?
Thank you.
Visitor
•
1 Message
Hey,
I am moving to another address and would like to transfer my Xfinity plan to another person living at my old address ([EDIT: personal information]). How can I do this online?
Thank you.
XfinityDena
Official Employee
•
3.6K Messages
1 day ago
@user_3ulizp Thank you for reaching out. Please be mindful to not post any private information such as your service address publicly. You and the person that is taking ownership of the account can visit a local service center with a valid photo ID to transfer the ownership of the account. If you are needing any assistance in locating a service center you can follow this link: https://www.xfinity.com/support/service-center-locations/ to locate one near you. I can also assist you.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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