Visitor

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2 Messages

Tuesday, November 18th, 2025 1:56 AM

Account transfer

I need to transfer my account but, because I’m out on work comp I don’t have access to make changes.     What can I do

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Official Employee

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2.8K Messages

18 days ago

 

user_xh09ak, Hi there! Thanks for taking the time to reach out for help with transferring your account. Just to confirm, are you wanting to transfer your services to a new address? 

 

Visitor

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2 Messages

Yes I’m wanting to transfer to new address 

Official Employee

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2.8K Messages

 

user_xh09ak, Thanks for confirming this. We are honored by your loyalty and for choosing to stick with us at your neawaddress. We are the right team to assist with this over social media. To further assist, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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