Good evening, @user_e1nja0. Thank you for taking the time out of your day to reach out about your account. I understand it can be tough without your service. The account will be suspended based on how many days you are past due vs. the amount that is due. We offer flexible payment options if you need more time. This link shows how to set up a payment arrangement, https://www.xfinity.com/support/articles/set-up-payment-arrangement.
XfinityRay
Official Employee
•
3.7K Messages
5 hours ago
Good evening, @user_e1nja0. Thank you for taking the time out of your day to reach out about your account. I understand it can be tough without your service. The account will be suspended based on how many days you are past due vs. the amount that is due. We offer flexible payment options if you need more time. This link shows how to set up a payment arrangement, https://www.xfinity.com/support/articles/set-up-payment-arrangement.
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