Activate Disney+ Hulu Bundle

@user_3hgec7 Thanks for letting us know you're not able to see your subscription or the activate option.

Have you tried logging in using more than the current email addresses? Have you tried checked both your personal and your comcast email addresses?

Yes, I have tried logging in with both Comcast email and alternate email.  There are many forum posts here regarding the known issue of not receiving an activation email and also having no ACTIVATE button visible on the Your Xfinity StreamStore subscriptions page.  It just shows it as INCLUDED, but no way to ACTIVATE it per the instructions on the Xfinity Account website. 
What solution have others found here on the forum?

 

They all seem to end with...
Thanks for visiting our Xfinity Forum. We appreciate you choosing Xfinity, and please know my team is always here to support you with your service needs. I am sorry to hear that your onboarding experience has not been smooth and seamless as we would have hoped. We certainly do not want to lose you as a customer and would love to further assist you with this Disney+ & Hulu activation issue.

Please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

@user_3hgec7 Thanks for lettings us know you have tried checking multiple email addresses as this helps to isolate if the login credentials are different than your Xfinity log in. Our team can check more into your account for you. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message