Hi there, @user_lnqefb Oh no, I'm truly sorry for the inconvenience with you not being able to activate your bundle for Netlfix, Peacock and Apple TV+. Please go to Click Activate now from the email you receive. You can also go to xfinity.com/yoursubscriptions directly. You’ll be prompted to sign in to your Xfinity account. Enter your Xfinity username and password, then click Let’s go. You’ll reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions. Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription. Confirm you want to activate, then follow the steps below. For step-by-step instruction you can go to https://es.xfinity.com/support/articles/streamsaver-offers-overview which will walk you through each step.-Richard
After ten hours on the phone with Xfinity representatives and a service technician spending three and one half hours at my house - still no way to activate Netflix from Streamsaver bundle. Apple TV and Peacock activated quickly and efficiently. I changed my plan September 30, 2024 and still cannot access/activate Netflix!
Hello Brightspeed. Easy to see how Xfinity/Comcast is hemorrhaging customers (stated as customer in 2003!) if they cannot manage third party apps, nor able to resolve issues after extended service - including a technician.
I have similar problem. I subscribed to the Xfinity Streamsaver bundle. I was able to activate Netflix and Peacock. But Apple TV, it goes in circles the web site (activate) literally goes in circles and never gets me the page to activate.
If you go to xfinity.com/yoursubscriptions that gets you to Spanish page and if you get the translate to English, it gets to the same "Activate" page. No use.
Hey there, NashNari, thanks for reaching out through Xfinity Forums regarding your issues with Apple TV+. We want to get this working for you. I have been watching Severance on Apple TV and it is so good! Are you new to Apple TV or did you have a subscription before enrolling in the streamsaver?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I do not understand having to do all of this when I have been at the Xfinity store four times in three weeks. I had the bundle of Peacock, Netflix, and appleTV and live stream. I can only see Peacock again today. I was at the Xfinity store yesterday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What is wrong with the company that you can't make this easier. My neighbors and I are having the same problem. I have now been charged twice! Excuse me, but I have been without these channels THAT i HAVE PAID FOR for two weeks. I want a refund for these times.
user_75jyd8 Thanks for posting on our community forums. What services are you trying to activate?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi, I work in Comcast Maintenance, and I need assistance and instruction on how to sign in to Xfinity Netflix, Apple TV, and Peacock. Will you please provide instructions as to what Xfinity email address or user name to provide to the site to sign in to each site individually? Thank you for your time
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRichard
Official Employee
•
1.7K Messages
5 months ago
Hi there, @user_lnqefb Oh no, I'm truly sorry for the inconvenience with you not being able to activate your bundle for Netlfix, Peacock and Apple TV+. Please go to Click Activate now from the email you receive. You can also go to xfinity.com/yoursubscriptions directly. You’ll be prompted to sign in to your Xfinity account. Enter your Xfinity username and password, then click Let’s go. You’ll reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions. Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription. Confirm you want to activate, then follow the steps below. For step-by-step instruction you can go to https://es.xfinity.com/support/articles/streamsaver-offers-overview which will walk you through each step.-Richard
1
NashNari
1 Message
2 months ago
I have similar problem. I subscribed to the Xfinity Streamsaver bundle. I was able to activate Netflix and Peacock. But Apple TV, it goes in circles the web site (activate) literally goes in circles and never gets me the page to activate.
If you go to xfinity.com/yoursubscriptions that gets you to Spanish page and if you get the translate to English, it gets to the same "Activate" page. No use.
1
0
user_6lmz41
1 Message
2 months ago
Goes directly to Spanish and that does not help me I need ENGLISH
2
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user_mq08er
2 Messages
1 month ago
I do not understand having to do all of this when I have been at the Xfinity store four times in three weeks. I had the bundle of Peacock, Netflix, and appleTV and live stream. I can only see Peacock again today. I was at the Xfinity store yesterday!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What is wrong with the company that you can't make this easier. My neighbors and I are having the same problem. I have now been charged twice! Excuse me, but I have been without these channels THAT i HAVE PAID FOR for two weeks. I want a refund for these times.
0
0
user_75jyd8
1 Message
9 days ago
Please help me activate
4
0