Hi @user_pqu5tm and welcome to our forums! You have reached the right team to support you. I've been there before. I just activated a new modem myself. When you say you cannot log in, what issue are you seeing when trying to log in?
@user_zwqwex Hola, con gusto le puedo ayudar activar su servicio de internet. Me hace el favor de visitar este enlace para asegurarnos que siguió las instrucciones apropiadas para activar el modem https://www.xfinity.com/support/articles/activate-xfi-gateway-app?
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XfinityQue
Official Employee
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94 Messages
21 days ago
Hi @user_pqu5tm and welcome to our forums! You have reached the right team to support you. I've been there before. I just activated a new modem myself. When you say you cannot log in, what issue are you seeing when trying to log in?
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user_zwqwex
Visitor
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1 Message
21 days ago
Acabo de unirme a Xfinity. Estoy tratando de activar El router pero dice que no Tengo la autorizacion
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