Visitor

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1 Message

Wednesday, March 4th, 2026 7:59 PM

Active a new phone

I could not sign into my account so then I changed my password and now it says the password isn't going through. So here I am. I'm trying to activate a new phone and can't even get into my account. I need to have someone perhaps call me or that's what I need someone to call me back. My phone number is [Edited: "Personal Information"] thank you.

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Official Employee

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2.4K Messages

1 day ago

Hello user_9bwiv7 thanks so much for taking the time to reach out here via our Xfinity forums! Activation assistance can be found by calling our Xfinity Mobile service line at (888) 936-4968. Have you attempted to reach out to this team already? 

 

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