Hi there, @user_9gv22h Thank you for reaching out. I'd be happy to assist you with adding an additional TV box to your account. Please send us a DM with your full first and last name and complete service address, and we'll review your account and available equipment options. We can also go over any associated monthly charges before placing the order. We look forward to helping you get your additional TV connected! 📺😊
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message You must use the primary Xfinity ID
XfinityRichard
Official Employee
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3.7K Messages
7 days ago
Hi there, @user_9gv22h Thank you for reaching out. I'd be happy to assist you with adding an additional TV box to your account. Please send us a DM with your full first and last name and complete service address, and we'll review your account and available equipment options. We can also go over any associated monthly charges before placing the order. We look forward to helping you get your additional TV connected! 📺😊
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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EG
Expert
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121.4K Messages
7 days ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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