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Friday, April 4th, 2025 3:53 PM

Add a phone

Transfer a new number over from a Verizon account to an Xfinity account 

Official Employee

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2K Messages

3 days ago

 

user_hhc4g9 Hey there! Thank you so much for using our Forums to contact our Xfinity Support Team. You came to the right place for help and I am here to work together to make sure we get the phone added correctly to the account. To get started can you DM us with your full name and service address? 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

 

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