Visitor
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5 Messages
Add RSN (NBC Sports Boston) to Peacock Plus subscription from Diamond Rewards
I have Peacock Plus by virtue of being a Diamond Rewards member. As I reside in the Boston area, I can now add NBC Sports Boston to Peacock for $14.95/mo (https://www.peacocktv.com/sports/nbcsports-boston). When I attempt to do this, the account details page begins to load, then errors out and says:
It looks like something went wrong.
You can still upgrade by visiting the Plans & Payment tab in your Account.
If you are billed by a third party, you'll need to use your biller's subscription manager to upgrade. Visit your Account to confirm subscription details.
However, Xfinity's account pages do not allow me to do this. How can I add the RSN service?
XfinityDena
Official Employee
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3.7K Messages
5 hours ago
Thank you for reaching out @user_x3t402 Have you tried to manage the service on the Peacock website?
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user_x3t402
Visitor
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5 Messages
5 hours ago
No, as I said in the initial post, I receive the Peacock Plus subscription as a perk of my Xfinity Diamond status. I am attempting to purchase an added feature, namely the local RSN package. I have a payment method (credit card) on file with Peacock, but it won't even look at that -- it immediately tells me that to make changes to my account I need to do it through Xfinity... which I cannot do.
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