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Wednesday, October 23rd, 2024 7:26 AM

Address change only

I do not want to cancel. I tried to tell you of change of address only. I was told I could bring equipment with me to new address.. and continue with same service here.  Just thought you’d want to know address change only. Did not anticipate any cancellation

Official Employee

 • 

1.6K Messages

1 month ago

Hello, @user_0nq6zo. I would be more than happy to review your account to make sure we process the transfer of service correctly. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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