Visitor
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1 Message
apartment change
I need to change the apartment number on my account. The building address is the same, just the apartment number changed. The tap in the new apartment is already on.
Visitor
•
1 Message
I need to change the apartment number on my account. The building address is the same, just the apartment number changed. The tap in the new apartment is already on.
EG
Expert
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115.7K Messages
11 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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2.5K Messages
11 days ago
user_yx75qg We can loop in our serviceability team to investigate. Typically, that type of thing needs to be finalized with USPS before our team would update on our end. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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