Visitor
•
1 Message
Apple update blocks email address?
Last night’s iPhone updated won’t let me login into Comcast email account. Rejects my password.
Visitor
•
1 Message
Last night’s iPhone updated won’t let me login into Comcast email account. Rejects my password.
XfinityKei
Official Employee
•
2.5K Messages
24 days ago
@user_ut8e6r I’m sorry to hear you're having a password issue. Our team is here to help.
I have more questions to help understand what's going on, so we can provide you with a resolution.
How are you logging in?
Are you using your Apple email or your Xfinity email https://login.xfinity.com/login
Are you able to log in directly through Xfinity email account?
Are you able to change your password?
(edited)
0
0