Appointment no show

user_vpmcfx, Hi there! Thanks for taking the time our of your day to reach out. I never like to experience a missed appointment so I can understand the importance of finding out what happened with this. You've come to the right place. Over social media, we are a dedicated team of experts who specialize in providing solutions to appointment concerns. We can help. To further assist, please send us a direct message with your first/last name and full address so we can see what happened with that appointment. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.