Visitor
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10 Messages
Appointment
I was on the phone today. And the technician decided that I needed a technician to come out to the house. So we made an appointment for tomorrow a couple hours later. I got an email saying that you have canceled my appointment. I can't find a human being to ask why my appointment was canceled
XfinityEmilyB
Official Employee
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1.8K Messages
24 hours ago
@CMS22 Thank you for reaching out to our community forum so we can figure out the reason your appointment was cancelled. We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you until we reach the best possible resolution :).
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.
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