Visitor
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1 Message
Assistance with Security System
I need to speak with an agent to assist with replacing our security system that we had with Xfinity. It’s terrible that we are paying $9.95 each month for something that is not working because Xfinity decided to no longer use this service. Agree with everyone’s comment that this organization should hire people who care about customers because your current customer service manager is not meeting expectations. Please call me at [Edited: "Personal Information"] to discuss. Thanks.
XfinityRaf
Official Employee
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1K Messages
4 days ago
Good morning @user_gpe05u, and thank you for reporting your home security issue to us today. Can you elaborate some more on what the exact issue is that you are encountering?
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