Thank you so much for taking the time to reach out to Xfinity Support. We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. No worries! You have reached out to the right team to take a check the status of your account billing for you. Please feel free to shoot us a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
XfinityArmand
Official Employee
•
2K Messages
23 hours ago
Thank you so much for taking the time to reach out to Xfinity Support. We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. No worries! You have reached out to the right team to take a check the status of your account billing for you. Please feel free to shoot us a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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BruceW
Gold Problem Solver
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26.2K Messages
22 hours ago
It's a scam. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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