Visitor

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1 Message

Saturday, October 11th, 2025

Bad Customer Service [Edit]

The outage map only shows my house. There are no other outages in the area. It has been over 12 hours and nothing has been fixed. The customer care line won’t let me talk to anyone because I have an outage. [Edited: "Inflammatory"]

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Official Employee

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581 Messages

13 days ago

Good evening user_8468kq! I appreciate you coming to our community to inform us of the interruptions occurring in your home because I know exactly how impactful they are, so I want to help make sure the services are getting back on track. Up to this point has the Status Center provided an update on when services are expected to be back online?

(edited)

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