Visitor

 • 

1 Message

Thursday, October 9th, 2025

Bankruptcy

I have filed a chapter 7 bankruptcy and attempted to contact customer care with the proper information and was told that my services would be interrupted. I need to keep my services because I work at home  

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

16 days ago

Thank you for meeting us here about your billing concerns, @user_idpevc. We'll gladly assist with this by way of a Direct Message. Please send us your full name and complete service address. We look forward to assisting you.

 

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

forum icon

New to the Community?

Start Here