Visitor
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2 Messages
Been experiencing internet issues for 3+ years, and xfinity techs can't seem to fix it. Could use some help.
I've been experiencing internet issues on and off for 3+ years, and it's become frustrating to deal with. My internet will cut out randomly for 30 seconds ~ 3 minutes or even longer. I've had xfinity technicians come throughout the years and at times they've managed to fix the problem for a few months at best, but then it eventually comes back again. Other times they don't fix anything at all. I've had two technicians come out in the past few weeks, and nothing has been improved upon, so I don't really know what to do.
Usually what seems to fix it temporarily is cables / wiring being changed outside, but I don't understand why the issue keeps returning. Advice / help would be appreciated.
XfinityShawn
Official Employee
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1.8K Messages
2 days ago
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