Been without Cable & Internet since Wednesday June 11 2025

Service went out Wednesday, called Xfinity support the last 4 days, I've re-booted every modem and cable box and tightened every cable multiple times, issue is not in the house.  Been told multiple times over the last three days that a technician is on the way (30 minutes out, 15 minutes out, first thing in the morning) nothing, had an appointment canceled for today thru some automated call telling me everything was fixed, had another appointment made for next week, told I'm on the priority list so expect a call any minute, nothing, so I'll be without service at least another 2 days most likely longer, been given credits, been asked to update my service for a better deal, received multiple calls asking if I was satisfied with support.   By far the worst experience I've ever had with Xfinity, looking into alternatives as this shows how completely unreliable cable\internet is, and the its time to move on.  Already boxing up cable boxes for a return.    Biggest issue I have is regardless of why the services is down,, its down and Xfinity can see that is,  so why not get someone out here to take a look, otherwise am I about to get a credit for the month of June?