Bees In Comcast Pedestal Box

I have called and tried to get someone to take care of this problem at Xfinity for months. It has been going on for years. My neighbor also has been calling and nobody does anything at Xfinity. I paid to have the bees removed after I was attacked by the nest mowing my lawn on Monday afternoon. I would like xfinity to reimburse me for the bee removal and replace the cover to the box because there is a hole that bees can enter. I have pictures, Itemized description and receipts. The bees are africanized (killer bees) and european honey bees. They were highly aggressive and constantly a problem. My neighbor was highly allergic. Luckily I am not.