Hello, @user_s7835q. Thank you for taking the time to post on our Community Forums. Based on your title, it looks like you are having issues with your bill. Can you tell me more about what is going on?
There can be several reasons for a bill increase, from something like tax/service fees adjustments to one-time charges and plan changes or prorates. All the described actions above are detailed on your Xfinity Statement. Have you had a chance to fully review this for yourself?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityTony
Official Employee
•
1K Messages
15 days ago
Hello, @user_s7835q. Thank you for taking the time to post on our Community Forums. Based on your title, it looks like you are having issues with your bill. Can you tell me more about what is going on?
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user_s7835q
2 Messages
15 days ago
Last month $213
this month $240
no idea why ?
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