U

Tuesday, January 14th, 2025 1:30 AM

Closed

Bill increased

Hi,

My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. I am a senior and with low income, I can not afford this price increase.

I might have to cancel this service with xfinity. And go with other option.

Regards,

-HB

This post was created from this reply on different post

Official Solution

Official Employee

 • 

2.2K Messages

3 days ago

@user_payhq21 Thanks for working with us! To recap our conversation today — you initially reached out hoping to lower your monthly bill, and our awesome team was able to secure a great deal that keeps your bill at a low rate while perfectly matching your household's usage needs. We're so glad we could assist you!

If you have any further questions or concerns in the future, please feel free to create a new post. Take care, and thank you for being part of the Xfinity family!

Official Employee

 • 

1.5K Messages

4 days ago

Thank you for meeting us here in our community about your billing concerns, @user_payhq21. You have reached the right team to assist with this. We'll discuss your account in detail in our Direct Message. We'll assist there.

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