Bill will be late

user_c4xpnr Thank you so much for using our Forums to contact our team directly and we are here happy to go over your payment options if it will be a little late. Can you please send us a DM with your full name and service address to get started? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message