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Wednesday, April 2nd, 2025 1:25 AM

Bill

I'd like to speak to a live person about my bill

Official Employee

 • 

809 Messages

3 days ago

Good evening @user_vmenjm. If you could send our team a direct message with your full name and full address, we can help answer any questions you have about your bill. 
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it
 

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