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Thursday, April 3rd, 2025 8:28 PM

Bill

I can pay 123 today if that will cut my cable back on

II'm on disability and had a small problem 

And I'm a 100$ short 

O. I have been paying for years And I really can't sit here with nothing 

I'm 65 years old 

And like I said I haven't had this happen in years  thank.yoi for your time 

Official Employee

 • 

2.1K Messages

20 hours ago

 

Isaac4010_ Thanks for posting on our Community Forums to let us know of your situation. We're sorry to hear about the difficulties you're experiencing, and we would like to check what options we have to help. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

 

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