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user_0m6mcw
1st Topic

Visitor

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1 Message

Sunday, October 5th, 2025

Billing charges

This is my 3rd month of service and they keep trying to charge me for initial set up after being removed 

Question

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Updated 

21 days ago

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XfinityEricB

Official Employee

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2.7K Messages

21 days ago

 

user_0m6mcw Thanks for reaching out with your billing concern, and you have come to the right team to help. When you say "initial set up" do you mean an install charge?

 

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