Visitor
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1 Message
Billing help
I am being charged for usage I did not use and billed for what I have already paid for. Xfinity reps can't seem to resolve this so will proceed with issuing complaints to FCC and BBB.
Visitor
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1 Message
I am being charged for usage I did not use and billed for what I have already paid for. Xfinity reps can't seem to resolve this so will proceed with issuing complaints to FCC and BBB.
XfinitySean
Official Employee
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422 Messages
2 hours ago
Thanks for reaching out over our community forums, user_0omq03! Sorry to hear you may have been charged for a service you hadn't used. Our team is here to help! Can you provide more detail about what went wrong and which service it was that you were charged for and didn't use?
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