Visitor

 • 

2 Messages

Thursday, August 14th, 2025

Closed

billing increase

My bill has increased from $100.93 in June to $131.28 now. Help me fix.

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Official Employee

 • 

1.9K Messages

27 days ago

 

user_57c1fa My team can help you look into a new promotion to see if we can get your bill lowered.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

Official Employee

 • 

1.9K Messages

27 days ago

@user_57c1fa My team appreciates discussing our current promotions with you, and are here if you should need our assistance. 

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