1 Message
Billing
My bill is not what I was promised. My bill is past due. I need to speak to a representative to pay my bill. My bill is not what I was promised. I need to speak to a representative to pay my bill. My bill is not what I was promised my bill is past due. I need to speak to a representative to pay my bill
XfinityKei
Official Employee
•
1.1K Messages
1 month ago
@user_cm83xa I’m sorry to hear your bill is not what you were expecting. Can you please direct message me your first and last name along with your full service address so that I can resolve your concerns.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message you further?
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