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user_tgmvt8
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Visitor

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1 Message

10/14/2026 7:47 AM

Billing

I already stop service last month why you guys charge me again 15$???? 
[Edited: Personal Information]

Question

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Updated 

4 days ago

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XfinityKassie

Official Employee

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2.8K Messages

4 days ago

 

user_tgmvt8 Good morning! We appreciate you taking the time to reach out to our Xfinity Forums for assistance with your billing. The amount suggests that may be a charge for a modem rental. After disconnecting your account, was your modem returned? 

 

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