1 Message
Broken Pedestal
The pedestal in front of my house has been broken for over 4 months. I've reached out to Comcast over text and phone at and has been assured that someone would be out within a week. First time in January, then February, then twice more in March. No one ever comes. How do I get this fixed?
XfinityLinda
Official Employee
•
1.8K Messages
27 days ago
Thank you for meeting us here in our community, @Ignored247. We're sorry to hear about your experience. You've reached the right team for assistance. We'll have to take a closer look into this and see what has been done. Please send us a Direct Message with your full name and address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0