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Tuesday, April 1st, 2025 1:47 AM

Bury Current Above Ground Service

Currently the service cable from the power pole is above ground.  It is low hanging to the house and is like to have it buried underground, to eliminate the hazard.

Official Employee

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1.6K Messages

21 days ago

Thank you for reaching out to us here @user_bgt6z5. We can assist you with that request from here. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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